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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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Essentials Support Skills Courses
View our course library
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Our members enjoy an ever-increasing library of over 575 online training courses at their fingertips.
Simply search for a course, choose a category or scroll through the complete library.
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Courses
> A+ Certification
> Essentials Support Skills
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A+ Essentials Support Skills - Module 1 - PC Components
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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A+ Essentials Support Skills - Module 2 - Portable Computers
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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A+ Essentials Support Skills - Module 3 - Operating Systems
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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A+ Essentials Support Skills - Module 4 - PC Support
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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A+ Essentials Support Skills - Module 5 - Printers and Scanners
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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A+ Essentials Support Skills - Module 6 - Networking
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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A+ Essentials Support Skills - References
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[try before you buy]
[view course details]
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This practical “hands-on” course will teach you the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, you will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices, Install and configure peripheral devices, Identify types and characteristics of portable computers, Install and configure Microsoft Windows 2000 and Microsoft Windows XP, Perform basic PC maintenance and troubleshooting, Understand fundamental principles of securing IT systems and working safely, Communicate effectively with customers, Install and configure print and imaging devices and Understand fundamental principles of implementing LANs and internet access. |
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